Last Updated: March 1, 2026
At Calyora LLP, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit calyora.in or make a purchase.
1. Information We Collect
Personal Information: When you place an order or create an account, we collect your name, email address, phone number, shipping address, and billing address.
Payment Information: Payment details are processed securely by our payment partner Razorpay. We do not store your credit card or bank details on our servers.
Usage Data: We automatically collect information about your device, browser, IP address, pages visited, and time spent on our site using cookies and analytics tools.
Communication Data: When you contact us via email, phone, or chat, we may retain the content of those communications.
2. How We Use Your Information
- To process and fulfill your orders
- To send order confirmations, shipping updates, and delivery notifications
- To communicate with you about your account or inquiries
- To send promotional offers and newsletters (only with your consent)
- To improve our website, products, and customer experience
- To prevent fraud and ensure security
- To comply with legal obligations
3. Information Sharing
We do not sell, rent, or trade your personal information. We share data only with:
- Shipping Partners: To deliver your orders (name, address, phone number)
- Payment Processors: Razorpay, for secure payment processing
- Analytics Services: Google Analytics, for website improvement
- Legal Authorities: When required by law or to protect our rights
4. Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.
5. Data Security
We implement industry-standard security measures including SSL encryption, secure payment gateways, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order data is retained for 7 years for tax and accounting purposes.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Withdraw consent at any time
To exercise any of these rights, email us at support@calyora.in.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
9. Children’s Privacy
Our website is not intended for individuals under 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
11. Contact Us
For privacy-related questions or concerns:
- Email: support@calyora.in
- Phone: +91 99682 90156
- Company: Calyora LLP